Business Systems Analyst Job at SilverSearch, Inc., Basking Ridge, NJ

blEzQUxVdDBTS1lSNlN2S1JjNk9DUHl2MHc9PQ==
  • SilverSearch, Inc.
  • Basking Ridge, NJ

Job Description

Business Systems Analyst (Right-to-Hire)

Location: Basking Ridge, NJ (3 days onsite)

This role supports customer-facing systems and tools, with a strong focus on Salesforce, including Experience Cloud. You’ll partner with stakeholders to enhance user experience, improve business workflows, and ensure platform stability and adoption.

Key Responsibilities:

  • Provide support for Salesforce and related tools
  • Troubleshoot user issues and coordinate resolutions
  • Analyze business processes and identify system improvements
  • Gather requirements and create documentation (user stories, test cases, training)
  • Assist in system testing, releases, and user training
  • Develop or maintain reports and dashboards to track usage and performance
  • Collaborate across departments to deliver tech-driven solutions

Qualifications:

  • 3–5 years of experience in systems or business analysis
  • Strong knowledge of Salesforce (Sales/Service/Experience Cloud preferred)
  • Skilled in translating business needs into system requirements
  • Effective communicator with strong documentation and organizational skills
  • Proficient with Excel, Jira, PowerPoint, Lucidchart, or similar tools
  • Experience in Agile, Scrum, or Waterfall project environments
  • Background in CRM or customer portal support

Job Tags

Similar Jobs

Ermi LLC.

Patient Care Technician Job at Ermi LLC.

 ...compliant storage facility and inventory counts. ~ Follow all federal and state healthcare regulations and company policies....  ...Valid certification as a Patient Care Technician (PCT), Certified Nursing Assistant (CNA), or equivalent healthcare certification. ~ Ability... 

Southern Illinois Healthcare

Medical Office Receptionist Job at Southern Illinois Healthcare

 ...Responsible for performing receptionist duties. Receives patients and visitors. Schedules appointments. Performs general clerical duties...  ...licenses or certifications required. No specific technical experience required. By applying, you consent to your information being... 

Aerotek

Inspector Job at Aerotek

 ...Hiring Inspector On 1st Shift Job Description This position is primarily responsible for performing activities related to the inspection of medical devices using a variety of inspection equipment including micrometers, calipers, gauges, and comparators.... 

Boudin Bakery

Baker Job at Boudin Bakery

The Baker is responsible for the production of bakery product, ensuring product quality and productivity. The Baker is responsible for the production of bakery product, ensuring product quality and productivity. Baker experience not required. Baker Responsibilities... 

Collins Consulting

Information Security Consultant Job at Collins Consulting

Looking to recruit an in-office Information Security Consultant .Working with the Information Security team to provide advice and guidance on IT security and further develop IT policies and processes across a multi-region infrastructure consisting of 8300+ staff and 10...