Job Description

Custodial Manager at Marsden South L.L.C.

Shift: Monday, Tuesday, Wednesday, Thursday, and Sunday. 7:00 am to 4:00 pm

Salary: $63,044.80 annually

Location: Irving, TX.

Requirements:

• Individuals must have reached the age of 18 or older to qualify
• Bilingual in two or more languages, with English being one of those languages
• A pre-employment drug screen is required for some of our accounts, and a criminal background check is mandatory as well.
• Be able to comply with a fingerprint clearance
• Able to work in a fast-paced environment and work independently.
• Valid driver’s license/good driving record
• Able to lift up to 40lbs.
• High School diploma or higher
• Experience in a mobile management role
• Prefer experience working with a diverse population
• 5 years supervisory/management experience in a commercial cleaning or similar environment
• Knowledgeable with Microsoft technology.
• Good communication skills
• Able to supervise 40+ employees

Job Duties:

• Provide training to employees on their designated job responsibilities to ensure proficiency and compliance with company standards.
• Perform safety audits and lead safety training sessions to promote a secure work environment.
• Manage all aspects of customer engagement, with a focus on delivering high levels of satisfaction.
• Identify high-potential employees and mentor them to cultivate future leadership within the organization.
• Assign tasks to team members and verify completion and quality of work to ensure alignment with company expectations.
• Address employee concerns directly or escalate them to the Account Manager when necessary.
• Investigate customer complaints, conduct follow-up calls, document outcomes, respond to work tickets, and present recommended action plans to the Account Manager.
• Conduct regular building inspections to uphold service quality that meets or exceeds both customer and company standards.
• Ensure adherence to and enforcement of all company policies and procedures.
• Maintain schedule flexibility and be available for emergency response as needed; a personal vehicle is required.
• Proficiency in Outlook, Word, Excel, and PowerPoint.
• Strong verbal and written communication skills are required.
• A minimum of 5 years of prior management experience in janitorial services is preferred.

Why Join the Marsden Family?

Marsden South, a Marsden Holding Company, is a facility services provider with an unmatched reputation for operational excellence. We clean, sanitize, and service large and small businesses across the United States.

• Room to Grow
• Jobs are Classified as Essential
• Flexible Work Schedule

EEO Statement

Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status regarding public assistance or any characteristic protected under federal, state, or local law.

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