Job Description
Field Service Technician - Copiers / Printers
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AAA Business Systems, Inc. provided pay range
This range is provided by AAA Business Systems, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
- 40,000.00/yr - $40,000.00/yr
- 40k PLUS depending on relative experience
Fayetteville, Arkansas and surrounding NWA area
Opportunity
Are you technically savvy?
Do you love to troubleshoot and repair technology equipment in the field?
Can you think on your feet and problem-solve?
Do you thrive in a fast-paced environment and enjoy building relationships?
If so, this may be the perfect opportunity for you!
AAA Business Systems, Inc., a growing office technology company, is seeking a highly motivated Coper Service Technician to join our team!
Key Responsibilities
Troubleshoots, services and repairs a variety of digital office technology equipment including copiers, facsimile, printers, scanners, (may include mail machines and VOIP telephones).
Provides basic network support for network scanning and printing issues; educates customers about their office technology equipment
Effectively communicates with a variety level of customers to understand issue(s), probing when necessary to understand and diagnose the underlying problem
Develops options to solve unusual technical issues
Maintains time, resources and urgency of service issue(s) within territory; controls car stock inventory with minimal discrepancies
The Company
AAA Business Systems Inc. is one of the most distinguished office technology companies you will find in the industry. Since 1979, we have been helping clients in Arkansas, Oklahoma, and Missouri lower their overall operating expenses, become more efficient, and create a better experience for their clients and staff. We have local offices in Fayetteville, Little Rock and Van Buren, Arkansas.
Paid on-the-job training and mentorship
Become part of a dynamic team where hard work is recognized and input is valued
Become part of a office technology industry leader in Arkansas, Oklahoma and Missouri
Opportunity to make a difference in how clients do business daily
Fun, casual work environment, competitive compensation and comprehensive benefit plan including health, dental, life, vision, PTO, paid holidays, short-and-long term disability, 401(k), and 401(k) matching
Ideal Candidate
High school diploma or equivalent plus 1+ years’ hands-on technical and/or electronics experience with basic Microsoft office proficiency
Must maintain valid driver’s license, acceptable driving record and willingness to work unscheduled hours or attend to customer emergencies after hours
Physical endurance: time on feet, bending, stooping, and moving about within office / customers’ office(s), traveling between locations, carry heavy equipment up to 100 lbs.
Ability to work in the field where you will meet with meet with customers regularly to diagnose and understand their technical issue(s)
Excellent communication skills, ability to learn & problem solve and hands‑on troubleshooting ability
Team oriented, professional appearance and demeanor
Preferred Requirements
3+ years digital copier training and/or experience repairing and servicing office technology equipment (preferably Brother, Ricoh, or Sharp)
Associate degree in Electronics, Electronic Engineering or similar field; Technical training certificates such as Network+, CompTIA+, or equivalent hands‑on technical experience.
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Other and Information Technology
Industries
Business Consulting and Services
#J-18808-Ljbffr AAA Business Systems, Inc.
Job Tags
Full time, Temporary work, Casual work, Work at office, Local area,