Healthcare Program Coordinator Job at Satori Digital, New York, NY

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  • Satori Digital
  • New York, NY

Job Description

Job Description

Job Description

In this remote role, you’ll be the bridge between enrollment and engagement—ensuring that families who’ve said “yes” to support are smoothly transitioned through the multiple steps of the GUIDE application process. This isn’t just a job – it’s a chance to help caregivers feel confident, informed, and supported as they begin a journey that could transform their caregiving experience.


What You’ll Do

  • Guide patient and their caregivers through the onboarding process after enrollment

  • Monitor completion of dementia screening and health assessments

  • Coordinate tablet shipment and provide orientation to the GUIDE program

  • Schedule and track formal neurology evaluations with our clinical partners

  • Review documentation and prepare applications for CMS submission

  • Track progress and report status updates to internal teams

  • Ensure a warm handoff to Engagement Specialists and Coaches

  • Collaborate on software workflows

  • Adapt to evolving processes and contribute to continuous improvement

Requirement

  • 0 - 50 years of experience building strong communication and organisational skills with some connection to dementia and/or caregiving

Job Tags

Remote work,

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