Job Description

This position reports to the Programs Director. Position Description: Oversees immigration services offered to clients by Catholic Charities. Provides leadership and active support for paid staff and volunteers to ensure excellent service is provided to clients. Keeping abreast of changes in immigration law and immigration forms. Generates new clients through effective marketing within the Catholic community and beyond. Ensures services comply with Department of Justice requirements and obtains and maintains all certifications necessary, especially for Immigration Support and Assistance Center (ISAAC) and accreditation for the immigration representatives (case managers) who assist ISAAC clients. Position Responsibilities: Promotes the mission, vision, and values of Catholic Charities and possesses a working knowledge of the social teaching of the Church. Works within the Agency’s Code of Ethics. Establishes and maintains positive community relations. Maintains cooperative working relationships to promote the Agency and networks with other professionals, community agencies, attorneys, and courts. Provides quality service and professional competence. Represents the Agency within the community when appropriate or assigned. Works with Catholic Charities USA/CLINIC. Duties: Drafts and proposes plans for Immigration, updates as needed. Establishes goals and performance measures for all staff. Participates in training to obtain or maintain individual certification and agency accreditation. Provides training, consultancy, and supervision to staff. Supports staff efforts to provide direct service to clients. Ensures software is used to track client service. Collaborates with other Catholic Charities departments, participates in agency trainings and meetings. Assists with efforts to raise funds in support of Immigration and the agency. Establishes and maintains effective relationships with the CCUSA point-person for immigration services. Ensures parishes and other groups are well-informed about immigration matters. Provides consultancy, within controlled limits, to parishes and other agencies to assist in the development of the program. Participates in community needs assessment activities, forums, and functions as necessary. Collects and analyzes data to monitor and evaluate quality and effectiveness of services; prepares monthly and quarterly reports on program services; prepares grant reports. Maintains contractual compliance with all funding streams. Researches and writes grants. Qualifications: Bachelor/master’s degree in human services or related field (preferred). Department of Justice certification preferred. Computer literacy in Microsoft. Valid driver’s license. Fluent in Spanish, verbal and written. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be considered as an exhaustive list of all duties performed by personnel so classified. The individual assigned to this position will be responsible for all other duties assigned. Catholic Diocese of Gary 9292 Broadway Merrillville, IN 46410 Phone: 219-769-9292 #J-18808-Ljbffr Catholic Diocese of Gary

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