Job Description

Job Description

Manufacturing Quality and Continuous Improvement (CI) Specialist (54091)

Get to know us.

Mill Rock Packaging (MRP), a growing U.S.- based packaging company and a market leader in the design, engineering and production of high-end, sustainable, and customized graphic paperboard, folding carton and commercial printing products. MRP serves customers in various industries including consumer staples, food and beverage, technology, pharmaceuticals, health, beauty and more. Check us out at

How will you make an impact in this role?

The Quality & Continuous Improvement Specialist is located in our offices in our Hutchinson, MN facility, reporting to the Quality & CI Manager. You will play a crucial role in enhancing our company's quality assurance and continuous improvement processes. This position is a key player in quality control measures, procedures, & work instructions and, more so, analyzing data to identify trends and areas for improvement.

A Day in the Life:

As a Quality and CI Specialist, you will play a pivotal role in enhancing our company’s quality assurance and continuous improvement processes. On a typical day you will work closely with cross-functional teams, including production, engineering, and customer service, to ensure quality objectives are met, provide guidance and support to team members on quality-related issues, and investigate, evaluate and respond to Supplier Corrective Action Requests (SCARs). You will have a strong presence on the production floor to work through quality and process issues. Finding the “Why” behind the “What” is a regular path you’ll take on.

Main Responsibilities:

• Quality Assurance: Oversee the implementation of quality control measures and ensure compliance with industry standards and regulations.

• ISO and Other Audits: Conduct internal Quality System audits. Assist with external customer audits as needed to ensure compliance with ISO standards and other regulatory requirements.

• Coordinate all facets of Nonconformity Reports (NCRs)-action plans, implementation, documentation and reporting.

• Assist Quality Assurance with non-conformance issues, internal audits and product evaluations, as well as with the completion of COA's and COC's, as assigned.

• Maintain Quality Management System (QMS)-create, issue and maintain all updates and revisions of Procedures, Work Instructions, Forms and other quality documents.

• Collect, analyze, and interpret data related to quality and continuous improvement initiatives. Prepare detailed reports and presentations to communicate findings and recommendations to stakeholders.

• Identify opportunities for process optimization and efficiency improvements. Develop and implement strategies to enhance quality and streamline operations.

• Support Scheduling Coordinator and Production Supervisors in evaluation and organization of Production operations.

• Continuous Improvement: Lead continuous improvement projects and initiatives. Utilize data-driven approaches to drive improvements in product quality and operational efficiency.

• Develop and deliver training programs to educate employees on quality standards and continuous improvement methodologies. Foster a culture of quality and continuous improvement within the organization.

• Provide cGMP training, quality related training and continuous improvement training.

• Provide training for new or updated Quality Management System (QMS) processes and assist department Supervisors with training, as needed.

• Maintain records of competency training and all associated documents.

• Reinforce standards and improve communications between the St. Paul and Hutchinson Facilities.

What does it take to be successful in this role?

Basic Qualifications

• 3-5 years of manufacturing related experience

• Must have advanced Excel skills.

• An ability to articulate a vision of an improved process.

• Possess the ability to train and coach employees in new systems & processes.

Cultural Traits

• Passionate and positive “can do” attitude, willing to learn, to teach and to be a change agent within the company.

• Curiosity is important for root cause analysis and to better understand a process workflow.

• An ability to work in a team environment where you receive and evaluate input from department leaders and client services team.

• Strong skills in organizing, communicating, coordinating and driving projects.

Preferred Qualifications

Our teammates come from diverse backgrounds that help us innovate new possibilities daily. While the qualifications listed below are preferred, they are not required.

• Bachelor’s Degree

• Experience in Printing and Folding Carton Packaging

• Experience in EFI (Radius)

• Familiar with ISO 9001, and cGMP Procedures (not required)

• Demonstrated experience in a Continuous Improvement role

Why do we think you’ll love it here?

1. Our culture. We’re a team that is stronger together. We put safety first and believe that our people, customers, and investors are core to our success.

2. Compensation. The base pay range for this position depends on several factors including market location, job-related knowledge, skills, and experience. Other forms of compensation, such as performance bonuses, may also be included in the total compensation package depending on the position.

3. We’re big on benefits. Depending on the position, other forms of compensation may be provided as part of a total compensation package, in addition to a full range of robust benefits such as:

• Medical, dental, and vision insurance

• Paid Time Off (PTO) and company holidays

• 401(k) with employer match

• Company paid short-term and long-term disability insurance

• Life insurance

• And more!

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the position's duties, responsibilities, or requirements.

Mill Rock Packaging is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 

Recruiting Agencies: Mill Rock Packaging does not accept unsolicited resumes and will not be responsible for any fees associated with them. 

Compensation details: 65000-75000 Yearly Salary

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