Medical spa manager / Office Coordinator (East Lansing) Job at Aurora Medical Spa, East Lansing, MI

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  • Aurora Medical Spa
  • East Lansing, MI

Job Description

We are seeking an experienced Medical Spa Manager with a proven background in sales, team leadership, and business development. The ideal candidate is goal-oriented, organized, and passionate about aesthetics, client experience, and growing a successful team.

Key Responsibilities:

  • Oversee daily spa operations to ensure a smooth, professional, and efficient workflow
  • Lead, motivate, and manage aestheticians, front desk, and medical staff
  • Set and achieve monthly sales, retention, and performance goals
  • Create and implement strategies for client retention, memberships, and new business growth
  • Monitor financial performance, track KPIs, and prepare reports
  • Manage staff scheduling, performance reviews, and training programs
  • Maintain the highest level of customer service and professionalism
  • Collaborate with marketing and leadership to plan promotions and client events
  • Ensure compliance with company and medical spa standards and procedures

Qualifications:

  • Minimum 35 years of management experience (medical spa, salon, or aesthetic industry preferred)
  • Proven success in sales, leadership, and achieving performance goals
  • Strong communication, interpersonal, and problem-solving skills
  • Highly organized and detail-oriented with strong multitasking abilities
  • Proficient in spa management and CRM software

Compensation & Benefits:

  • Competitive base salary + performance-based bonuses
  • Health insurance (employer contribution)
  • 401(k) with employer match
  • Paid time off (PTO) and employee discounts on services and products
  • Career advancement opportunities within a growing company

Job Tags

Part time, Work at office,

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