Network Operations Analyst Job at Prequel Solutions, Pittsburgh, PA

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  • Prequel Solutions
  • Pittsburgh, PA

Job Description

Job Description

Job Title: Network Operations Support ( NOC)

Location: Downtown Pittsburgh PA

  • Regular Shift: Tuesday - Saturday, 3:00 PM 11:00 PM

Job Description:

Were hiring a Computer Operator to join our 24x7 Operations team ! In this role, youll support enterprise systems, log and escalate hardware/software issues, and assist with equipment installations and decommissions. This is an on-site position in a high-availability environment.

Key Responsibilities:

  • Provide 24x7x365 operational support for enterprise infrastructure
  • Log hardware/software/infrastructure issues and escalate to appropriate teams
  • Perform equipment, network, fiber, and copper installs and decommissions
  • Deliver off-hours service desk support when needed
  • Track work using enterprise project management tools ( Primavera preferred )

Requirements:

  • Experience in computer operations, data center, or IT infrastructure support
  • Strong problem-solving skills and attention to detail
  • Familiarity with ticketing systems and incident management
  • Ability to work rotating shifts in a 24x7x365 environment
  • Primavera or enterprise project management tool experience a plus

Preferred Certifications: ITIL, CompTIA Server+/Network+, or equivalent

No C2C please.

Job Tags

Shift work, Night shift, Rotating shift, Saturday,

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