Job Description

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovatethe desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

About the Position

Glatfelter Insurance Group is seeking a P&C Underwriter for our Glatfelter Ministry Care (GMC) department who will independently qualify and price new and renewal business consistent with program underwriting guidelines and pricing directives. The underwriter is also responsible for servicing accounts in accordance with service standards.

This position is required to be onsite at either our Leader Heights York, PA or Berwyn, PA office.

Key Responsibilities

• Completes underwriting qualification and pricing of new business and renewal submissions, using discretion and independent judgment to accept, reject or modify submission proposal.
• Requests additional information when needed to qualify submission and communicates acceptance or declination to producer.
• Underwriter is responsible for producers and/or account relationship building and is the primary point of contact for producers in his/or her assigned region.
• Analyzes and reviews underwriting information including applications, MVR's, loss notifications, loss runs, inspections, financial reports, websites, supplemental applications, budgets, and audits
• Participates in large account reviews, and prepares underwriting approach to large renewals and new business.
• Handles all business in a proficient, timely manner, and fully adheres to underwriting authority as delegated by GUS management
• Demonstrates working knowledge of program forms and endorsements, including various manuscript forms required on more complex accounts and program rating methodology.
• Follows and meets Glatfelter Underwriting service standards
• Meets all file documentation standards, and passes all audits (both internal and external).
• Responsible for accuracy of final policy product and complies with all quality control and state filing requirements
• Seeks to enhance skills, knowledge and work abilities of other employees
• Depending on GUS program, may manage and evaluate the performance of Underwriting Assistants on assigned team and conducts semi-annual and annual performance reviews.
• Depending on GUS program, approves and monitors vacation, continuing education, and sick time used by Underwriting Assistants maintaining adequate staffing at all times.
• Provides instructions to Underwriting Assistants to rate risk according to company guidelines and current market conditions.
• Requests any additional underwriting information required including risk control surveys, insurance to value, driver information and compliance with outstanding recommendations.
• Monitors risk control and claims activities.
• Reviews and takes appropriate action on any transactions which exceed the written underwriting authority of the Underwriting Assistants.
• Refers and suggests action on any unusual exposures to Program Manager for approval.
• Refers all accounts exceeding designated authority level to higher level for approval.
• Provides support to sales staff. Attends agent meetings, conventions, trade shows, and visits agents as requested.
• Maintains OnBase files consistent with standard file procedures
• Evaluates and compares competitor's forms and coverages.
• Performs other duties and special projects as assigned by management.

What We're Looking For

• BA degree in insurance, business or related field preferred. Must attain or be working toward AU, CPCU, ARM designation or comparable higher insurance education.
• Must have a minimum of 2 years of experience as a Property & Casualty Underwriter, or 3 years of industry experience as an underwriting assistant, CSR or agent/ agency management.
• Must have or attain within three (3) months current property-casualty license for state of residence and other licenses as may be required.
• Has proven performance as an underwriter and/or agency management skill.
• Must have a working knowledge of all commercial insurance.
• Analytical ability is required to exercise underwriting judgment and make decisions.
• Organizational skills and ability to handle tasks on a priority basis required to maintain consistent high quality and quantity of work.
• Effective negotiation skills
• Ability to work independently
• Effective oral and written communication skills including formal and informal presentation skills
• Ability to cope with stressful situations.
• Good research skills and detail oriented
• Proficient in IT tools, and software applications.

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Grade: 8

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