Job Description
Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.
This position will prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, smoothies, or teas. Responsible for serving food and beverage/retail merchandise to our guests, providing service that exceeds the guest expectation.
Essential Duties and Responsibilities
Performs all opening and closing assignments as assigned by management
Applies teamwork skills at all times and assists co-workers when time permits
Accurately and quickly take and make all ice cream, coffee, and food orders according to the prescribed procedure
Answer all questions about menu items, specials and prices of all items.
Prepare and deliver coffee, beverage and food orders
Check food to ascertain that appearance, temperature and portions are correct before giving to guest
Maintain cleanliness of work environment up to Ecosure standards.
Maintain and restock retail inventory throughout duration of shift.
Qualifications
Must have great customer service and communication skills
Receive and process customer payments in POS system
Ability to work a flexible schedule to include weekends and holidays
Knowledge of using espresso/cappuccino machines a plus
Must be able to obtain Food Handler's Card
TIPS Certification upon hire
Ability to stand, walk, stoop, bend, and lift items weighing up to 35 lbs during entire shift
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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