3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. 401(k) matching Bonus based on performance Health insurance Paid time off Wellness resources Benefits 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Training & development Company parties Competitive salary Wellness resources Our brand purpose is to Elevate the Lives of the People we Touch . Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door. Company Perks Competitive salary with bonus opportunities Personal and Career Development Comprehensive Leadership Training Stunning Retreats Massage Heights Family Fund Employee Discounts Digital Work Environment Schedule/Expected Work Hours Full-time position Ability to work partial weekends and evenings is required Job Summary Seeking a Spa Director who reports directly to the Regional Director and manages the daily operations of the location. The essential responsibilities of the Spa Director are to lead the team in member acquisition, ensure exceptional guest service, grow the member base through membership sales and build team member culture. Responsibilities Recruit, hire, train, develop and retain employees Achieve retreat goals regarding membership sales and retention Directly supervise and be accountable for all aspects of retreat operations Create and manage team member schedules for optimal retreat performance Set individual team member goals and retreat goals; create plans and convert plans into action to meet and exceed goals Plan, prepare, and execute events to promote Massage Heights in your area Develop partnerships with local businesses in your area Qualifications Minimum 2 years of membership-based sales Experience managing hourly wage employees Self-starter strong with leadership, organization, communication, and interpersonal skills Working knowledge of labor and employment laws Experience in training, coaching, and conflict resolution Able to build and sustain a positive employee culture Working knowledge of computers and standard software Basic business math skills Preferred Qualifications Practical knowledge of working with Zenoti or other Spa POS software systems Understanding spa environment and massage and skincare services Experience working in a franchise model Company Overview Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. Company Values Loyalty Authenticity Passion Diligence Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Wellness and Fitness Services #J-18808-Ljbffr Massage Heights Franchising LLC
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