Receptionist Job at American Roofing & Waterproofing, Phoenix, AZ

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  • American Roofing & Waterproofing
  • Phoenix, AZ

Job Description

Job Description

Job Description

Receptionist (Bilingual Required)

We are seeking a friendly, energetic and organized individual to join our team as a Office Receptionist. As the first point of contact for our company, you will play a vital role in ensuring excellent customer service and smooth operations. If you are a reliable and enthusiastic individual with exceptional communication skills, we would love to hear from you. Our company is rapidly growing, offering plenty of opportunities for advancement within the organization.

Responsibilities:

  • Greet visitors and clients warmly, ensuring a welcoming experience.
  • Answer and screen incoming phone calls, directing them to the appropriate departments.
  • Assign and schedule inspection appointments efficiently.
  • Continually monitor and respond to e-mails for incoming customer inquiries.
  • Accurately enter and update customer information in the database.
  • Conduct employee intake processes, including onboarding documentation and communication.
  • Provide general administrative support to other departments as needed.

Requirements:

  • High school diploma or equivalent preferred.
  • Previous experience in a receptionist or administrative role preferred.
  • Fluency in both English and Spanish (required).
  • Excellent verbal and written communication skills in both languages.
  • Strong organizational skills and multitasking abilities.
  • Proficiency in MS Office Suite and familiarity with CRM systems.
  • Ability to prioritize tasks and thrive in a fast-paced environment.
  • Attention to detail and accuracy in administrative tasks.
  • Friendly and professional demeanor.

If you are a dedicated, and detail-oriented professional looking to contribute to a dynamic team, we encourage you to apply. Join us and take advantage of the growth opportunities available within our expanding company.

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